OPG DUŠIĆ (hereinafter: “OPG Dušić”, “we”, “us” or “Data Controller”) places great importance on the protection of personal data of its users, customers and visitors of its website.

This Privacy Policy explains which personal data we collect, how we process it, for what purposes we use it, how long we retain it, and what rights you have regarding the processing of your personal data.

The processing of personal data is carried out in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 – GDPR), the Act on the Implementation of the General Data Protection Regulation of the Republic of Croatia, and other applicable regulations.

Before using our website and online shop, please read this Privacy Policy carefully to understand how we process your personal data.

The Data Controller responsible for processing your personal data is:

OPG DUŠIĆ
Owner: Đenis Dušić
Podmeja 46, Cerovlje
52402 Cerovlje
Personal Identification Number: 36924636017

E-mail address for privacy-related inquiries: info@opgdusic.hr

Website: https://www.opgdusic.hr

Personal data is any information relating to an identified or identifiable person.

This includes, for example:

• name and surname,
• address,
• e-mail address,
• phone number,
• information required for order processing,
• information about communication with customers,
• information collected through cookies and analytical tools.

When ordering products through our webshop, we may collect:

• name and surname,
• address,
• phone number,
• e-mail address,
• information necessary for processing and completing your order.

Customers may place an order:

• without creating a user account (guest checkout),
• through a registered user account.

We use these personal data exclusively for processing orders, communicating with customers, and fulfilling our legal obligations.

If you contact us through the contact form or via e-mail, we may collect:

• name and surname,
• e-mail address,
• phone number (if provided),
• the content of your message.

These data are used solely for the purpose of responding to your inquiry and further communication.

If you subscribe to our newsletter, your data will be used to send information about news, offers, products and other information related to the activities of OPG Dušić.

For sending newsletters, we use the MailerLite service.

Subscription to the newsletter is based on your consent, which you may withdraw at any time by using the unsubscribe link provided in each newsletter or by contacting us at: info@opgdusic.hr.

We process your personal data for the following purposes:

1. Performance of a Contract and Order Processing

We process your data in order to:

• receive and process your order,
• prepare products for collection,
• contact you regarding your order,
• issue invoices.

Legal basis: performance of a contract between the customer and OPG Dušić.

2. Compliance with Legal Obligations

Certain data are processed in order to fulfil our legal obligations, including:

• tax obligations,
• issuing and retaining invoices,
• maintaining business records.

Legal basis: compliance with a legal obligation.

3. Communication with Users

We use personal data to respond to inquiries submitted through contact forms or e-mail.

Legal basis: legitimate interest in communicating with users.

4. Marketing Communication

Personal data is used for sending newsletters only if you have provided your consent.

Legal basis: user consent.

We do not sell or disclose your personal data to third parties for purposes other than those described in this Privacy Policy.

Your personal data may be made available to certain service providers who process data on our behalf and according to our instructions, including:

• website hosting provider (Kuhada),
• newsletter service provider (MailerLite),
• technical website maintenance providers,
• accounting service providers,
• competent authorities where disclosure is required by law.

In order to fulfil legal obligations, including issuing invoices, maintaining accounting records and complying with tax regulations, certain personal data may be made available to the accounting service provider used by OPG Dušić.

The accounting service provider processes personal data solely for the purpose of performing accounting services and fulfilling legal obligations, in accordance with applicable personal data protection regulations.

Our website uses Google Analytics to collect anonymous statistical information about website usage.

The collected data is used for:

• analysing website traffic,
• improving website content and functionality,
• understanding how visitors use our website.

More information about cookies and analytical tools can be found in our Cookie Policy. Politici kolačića.

Our website uses cookies to ensure proper website functionality, improve user experience and enable analysis of website usage.

Detailed information about the types of cookies we use, their purposes and how you can manage cookies is available in our: Cookie Policy.

We retain personal data only for as long as necessary to fulfil the purpose for which they were collected or for as long as required by applicable legal obligations.

Data related to orders are retained in accordance with legal requirements related to accounting and tax regulations.

Data processed based on consent (for example, newsletter subscription data) are retained until you withdraw your consent.

After the retention period expires, personal data are deleted or anonymised.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or unauthorised alteration.

Access to personal data is granted only to persons who need such information to perform their business activities.

In accordance with the GDPR, you have the following rights:

Right of Access

You have the right to request information about whether we process your personal data and to obtain access to the personal data we process.

Right to Rectification

If your personal data are inaccurate or incomplete, you have the right to request correction or completion of such data.

Right to Erasure

You have the right to request deletion of your personal data when there is no longer a legal basis for processing them.

Right to Restriction of Processing

You have the right to request restriction of processing of your personal data in certain circumstances provided by the GDPR.

Right to Data Portability

Where applicable, you have the right to receive your personal data in a structured, commonly used and machine-readable format.

Right to Object

You have the right to object to the processing of your personal data where processing is based on our legitimate interest.

Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at: info@opgdusic.hr.

The purchase of alcoholic beverages through our online shop is available exclusively to adults who have reached the legally required age.

OPG Dušić does not sell alcoholic beverages to persons under the legally prescribed age and reserves the right to verify the age of the customer in accordance with applicable regulations.

OPG Dušić reserves the right to amend this Privacy Policy in order to comply with changes in legislation or changes in our business operations.

The latest version of the Privacy Policy will always be available on this website.

Last updated: 28th of July, 2026